Software Maintenance And Support

Reliable Software Maintenance and Support: Your Partner for Seamless Operations

Seeking the ideal partner to ensure the uninterrupted performance of your software products and services? Look no further.

We take pride in delivering top-notch software maintenance and support services tailored to businesses of all sizes. With our expertise, we swiftly diagnose and resolve technical issues, keeping your operations running smoothly. But that's not all – we also proactively plan for future support, providing you with peace of mind for the long haul. Rest easy knowing that we have your back, ensuring seamless operations and empowering your business to thrive.

Keeping Your Software at Peak Performance.

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Support That You Can Count On

At the heart of our service is a proactive approach to software support and maintenance. We've built our processes and teams with this idea in mind, and it shows in the exceptional level of care we provide to our clients.

Our custom-designed, well-defined application support and maintenance processes ensure that we capture every detail of your application environment and business activity, allowing us to effectively and efficiently keep your software up and running. Our maintenance and support services include:

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Software/Application Support

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Application Enhancement

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Legacy App Modernization

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Performance Tuning

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Pre-Support Audit

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DevOps Solutions

As a business, you need smooth operation and longevity of your business' software systems. Efficient software maintenance and support can protect your software against errors, vulnerable to security threats and becoming outdated.

  • Updates: Our team will ensure your software is always up-to-date with the latest versions, so it continues to function optimally to meet the changing needs of your business.
  • Troubleshooting and Problem Resolution: If you encounter any issues with your software, our team will troubleshoot and resolve them in a timely manner. This means minimal downtime and smooth operations for your business.
  • Security and Protection: Our teams will monitor your software for potential security threats and take the steps to protect your business from cyber attacks.
  • Training and Support: Huellas Digital provides training and support to help you and your team get the most out of your software. This can include training on new features and functionality, as well as assistance with any questions or issues that may arise.
  • Annual Maintenance Plans: Our software and application maintenance and support services are tailored to meet the specific needs of your business. We'll develop a software maintenance and support plan that addresses your unique requirements and budget.
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We Are Ready To Meet Your Software Challenges

Three Key Maintenance Services We Offer:

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Corrective Maintenance

Our corrective maintenance strategy is geared toward tackling major and minor issues that hamper the performance and functionality of your product. This includes code optimization, code restructuring, testing, and etc.

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Adaptive Maintenance

Whether it is moving your mobile app to a different platform or adding new functionality to your website, our team is well-equipped to take up that challenge.

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Scheduled Maintenance

Upgrading and making your app or website to work its lines with the latest technologies, adding new features and functions are carried out by our agile team. Our maintenance services help you stay ahead of your competitors.

Our Process

We are the only pillar of support that your application/website needs.

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Service Quality And Value

Our service quality enhances your product’s value without putting a pause on your clients.

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Quickly Resolve Issues

Our expertise allows us to deal with issues and resolves them quickly and most times in the first attempt.

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Innovation

We have been continually resolving mobile app and website issues. This is has led us to develop the expertise to come up with innovative solutions to combat challenging issues.

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Collaboration

We collaborate with you to counter issues that arise due to a number of different reasons.

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Effective Tools

We are equipped with troubleshooting tools and practices that have the potential of solving critical bugs.

FEATURED CLIENT

Rev. Jerry Drummonds

I am writing to thank Huellas Digital, William, Addy and the team for all the hard work in getting my website — RevJerryDrummonds.com — designed and placed on the web in both a quality and rapid manner. No relationships are more important in growing my efforts in NorCal than that of the relationship established with you through general design, creative touch, and placement work to bring my messaging alive. Thank you again for a job well done!

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FEATURED CLIENT

Allison Bellomy

Thank you for helping us with our website! Overall, we are pleased with the experience and service. Would recommend to anyone.

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FEATURED CLIENT

Stewart Dier

Huellas Digital provided a professional-looking website ahead of schedule and with all of our specifications. The team was easy to work with, kept us posted, and provided training at the end. We are happy with the results.

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FEATURED CLIENT

Ian Kemp

I have been very happy with my experience with Huellas Digital in the development of a new website for my photography business. I had some reservations about engaging with an overseas company but these proved to be unfounded. The person in charge of my project was patient and kept in regular and timely contact throughout the process. I appreciate the advice and information which they provided particularly around SEO and developing page links. I am happy to recommend the company's services to others.

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FEATURED CLIENT

Eric Lazcano MD

Huellas Digital did an exceptional job assisting us with a beautiful-looking website. They have great ideas. They understand the process of business expansion and online marketing. The team makes themselves available to answer questions and review progress regularly. They are enthusiastic and partner with you to achieve your business goals using a versatile approach that incorporates social media and YouTube. I am glad we chose Huellas Digital to enhance our online presence.

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FEATURED CLIENT

Ed McCutcheon

I had my site with another vendor who became none responsive and I lost confidence in them I worked with Huellas Digital to have my small business website redesigned and they were responsive, quick to respond to my input and adjustments during development, and the new site is just what I need! Professional, responsive and quality work Thanks team Ed

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FEATURED CLIENT

chaim wexler

I admit I was very skeptical about going with this company and the risks involved with doing this all online. But I worked with Sri and he was patient and made all the corrections and designs I needed. So I highly recommend them for your website. Thank you very much Dr Wexler

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FEATURED CLIENT

Kip G. Sarby

President at OUTLOOK Practice Sales, Inc.

Huellas Digital has proven to be the most reliable and honest firm I have worked with in many years. Not only were they able to help me bring my antiquated website up to date. but they did so in a timely manner. The work that Huellas Digital performs is immaculate. Simple as that. Should anyone out there be considering working with Huellas Digital, I personally advise you to move forward with this team. They are incredible at what they do!

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FEATURED CLIENT

Keith Kirkwood

William and team were amazing to work with. Listened and understood what we were looking to achieve, and really followed through to produce an exceptional product for us. Although technically they have completed their task for us, they continue to provide support and guidance, going above and beyond. I would highly recommend their services. You won't be disappointed.

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FEATURED CLIENT

Jessica Sykora

I am very excited about my new user friendly website they made me! It looks so good and I’m even getting leads in my inbox from Google saying that it looks awesome! They did some amazing changes to pictures on the back end to make it look extremely professional. They did it within a timely manner and always were available for conversation. I was worried I would lose my SEO, but it seems it got better! Yay!

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FEATURED CLIENT

Rebecca Blekht

Huellas Digital was great to work with on our first website development project. They were really easy to work with and responded in a timely manner. They completed all the tasks (and more) that the project required for completion. I would recommend Huellas Digital for your next website development project!

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FEATURED CLIENT

Max Collins

Working with Huellas Digital was simple. After giving them the blueprints and ideas of what i wanted to accomplish, they did the rest. Huellas Digital and their staff gave great advice on how to improve what i had and make it eye opening. My website looks better than ever. Thanks again!

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FEATURED CLIENT

Don Nelson

I was a bit nervous about hiring anybody to redo my website after having a bad experience just recently with another company. Huellas Digital restored my faith though. They did a great job. Kept me updated on the process and got the new site up and running quickly. They did a fantastic job on my site and I'm already seeing an improvement in traffic. They were very responsive to my input and quick to implement a few minor changes that I requested. I highly recommend Huellas Digital if you need website work or marketing.

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William C Vela

(Co-Founder and CEO)

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A Message from Our CEO

Intellectuals Solve Problems, Geniuses Prevent Them” said Albert Einstein. At Huellas Digital, this is exactly the motto that we follow.